Our structured process includes: Consultation & Quote, where we discuss your concept and provide a quote/MOQ; Sampling, with a typical lead time of one week; Sample Approval, where we ship the sample for your feedback; and Bulk Production upon approval.

Absolutely. We treat all custom projects with strict confidentiality. Your design is your intellectual property, and we will never disclose or sell your exclusive patterns to any third party.

We believe that our talented team is our greatest asset. Our BSCI certification is a testament to our commitment to fair labor practices and a safe, healthy, and respectful working environment for all our employees.

We actively participate in major textile exhibitions worldwide to connect with industry peers and clients. We also warmly welcome visitors from around the world to tour our factory and witness our production capabilities and professional spirit firsthand.

We only recommend professional dry-cleaning. Washing can damage delicate embellishments. Dry-cleaning is like a gentle spa that nurtures every detail, preserves the shine, and maintains the perfect silhouette of the fabric.

For small, localized stains: Blot, Don't Rub to absorb excess liquid. Gently dab the stain from the outside in with a cloth dampened with cool water and a mild, neutral detergent. "Rinse" by dabbing with a clean, damp cloth, then lay flat to air dry.

To prevent permanent damage, please strictly avoid: Do Not Machine Wash, Do Not Hand Wash or Rub, Do Not Tumble Dry, Do Not Bleach, Do Not Wring or Twist, and Avoid Direct Sunlight Exposure.

Ironing: The best method is to use a handheld steamer on a low heat setting at a safe distance. If using an iron, turn the garment inside out, use the lowest heat setting, and place a pressing cloth between the iron and the garment. NEVER apply the iron directly to beaded areas.

Storage: Use wide, padded hangers to support the garment's shape. Protect it in a breathable garment bag and avoid overcrowding in the closet to prevent snags.

Our craftsmanship combines the best of both worlds. We use state-of-the-art computerized machinery for the base embroidery to ensure consistency, then our skilled artisans perform meticulous hand-finishing for elements like 3D flowers or feathers.

Our MOQ varies by product. For our in-stock items, it's typically 100 yards. For custom designs, the MOQ will be higher based on complexity and materials. Please contact our sales team for specifics.

We offer A4-sized swatches for quality evaluation and sample yardage for prototyping. Swatches may be free or subject to a small fee, while yardage is charged by the meter/yard. Please send us the product codes you are interested in. Kindly note, all shipping and freight costs for samples are borne by the client.

Our standard payment term is a 50% deposit before production and the 50% balance before shipment. More flexible terms may be discussed for long-term clients.

Yes, we ship globally. With extensive experience exporting to over 120 countries, we can arrange reliable freight to your nearest port or designated commercial address. All shipping, freight, and customs clearance costs are the responsibility of the customer. We will provide all necessary documentation to facilitate a smooth process.

If you couldn't find the answer you were looking for, or if you wish to discuss your specific project in greater detail, please do not hesitate to reach out. Our dedicated team is ready to assist you. Contact us directly at: Derek@fominte.com

We understand that speed-to-market is critical for your success. Our streamlined process ensures your vision becomes a reality, fast.

• Rapid Sampling: We pledge to deliver satisfactory custom samples for your approval within 7 working days.
• Reliable Delivery: Once approved, we guarantee that standard bulk orders will be ready for shipment within 30 days. This predictability allows you to plan your collections with confidence.

Clear and timely communication is the foundation of a great partnership. Our dedicated team is always accessible, ensuring your questions are answered and your project never loses momentum.

• Online Inquiries: For messages received via our online chat during business hours, we commit to a response time of under 2 hours.
• Email Correspondence: All email inquiries will receive a comprehensive reply within 24 hours.

Beyond speed and service, our ultimate commitment is to the integrity of our product and the strength of our relationship. We stand behind every yard of fabric, ensuring it meets global standards and your highest expectations. We are more than a supplier; we are a dedicated partner in your success, committed to design confidentiality and ethical practices.