Global Shipping & Logistics
We understand that timely and reliable delivery is critical to your production schedule. Below
are our comprehensive shipping solutions.
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Worldwide Coverage
We ship to all major international destinations. Our logistics team is experienced in handling global B2B shipments seamlessly.
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Reliable Carriers
We partner with trusted carriers (FedEx, DHL, UPS) and professional freight forwarders for bulk volumes to ensure safety and efficiency.
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Shipping Costs & Terms
Due to the customized nature of B2B orders, final shipping costs and Incoterms (e.g., FOB, CIF) are calculated and stated in your Proforma Invoice.
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Customs & Duties
All import duties, taxes, and customs clearance fees are the responsibility of the recipient. Please consult your local customs office.
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Lead Times
Typical production lead time is 2-4 weeks plus shipping transit time. A precise estimate will be provided with your order confirmation.
Quality Assurance & Claims
Our reputation is built on quality. However, we define clear boundaries to ensure mutual
understanding.
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The Importance of Samples
We strongly encourage requesting samples before bulk orders. This allows verification of color, texture, and weight against your requirements.
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Returns Policy
As per industry standard, all fabric orders are final once cut and shipped. We do not accept returns for preference changes.
Color & Production Variances
Slight variations in dye lots or texture between samples and bulk production are inherent to the industry and are considered acceptable standards, not defects.
Claims Process for Quality Issues
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Notification: Notify your sales representative via email within 7 calendar days
of receipt. Late claims may not be accepted.
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Evidence: Include your order/PI number and clear photo/video evidence showing the defect.
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Resolution: We will provide a replacement or credit for verified defects.
Note: Fominte covers shipping for defective goods; customers cover shipping for non-defect returns.
Questions? Contact your dedicated representative or visit our Contact Us page.